Cost and insurance

Get answers to common questions about paying for your MoGo Urgent Care visit.

Estimating the cost of your care

Plan to pay when you arrive if you’re responsible for all or part of the cost of your care. You may owe payment if:

• Payor rate increases

  Due to increases in the payor rates for MoGo Urgent Care, patients may receive a bill for greater than $250. An example is when the payor rate is $258 and the patient has a high deductible plan. Since the bill is run through insurance, it does not fall under the self-pay rate, so the patient's responsibility would be for the balance based on their payor amount due to MoGo Urgent Care and their specific plan.
  Your insurance has a co-payment (co-pay). Check with your insurance company about your coverage, but on average, most insurance co-payments range between $20 and $50
• You have a high-deductible insurance plan. These types of plans require you to pay your complete deductible (which may be anywhere from $1,000 to $5,000 or more) before coverage kicks in. If you have not met your deductible you will pay up to your plans negotiated rate at the time of your visit, and this will be applied to your deductible
• You have a co-insurance plan. These plans typically require you to pay a deductible, but you must also pay a portion of the cost. For example, if your co-insurance — the percentage of the cost of a covered healthcare service that you pay — is 20 percent, and you have paid your deductible, you will pay $50 (20 percent of $250). If you have not met your deductible, you will pay $250, and that will be applied to your deductible. Some plans limit the amount they will pay for an urgent care office visit, so check with your insurance company
• You’re paying out-of-pocket or aren’t using insurance. You’ll pay a one-time, flat fee of $250 for most visits or $50 to $80 for a school or sports physical, depending on the type of physical and age of the patient

What does the flat fee include?

If you’re paying out-of-pocket for a regular urgent care appointment, MoGo makes care available with a flat fee of $250.* This means you receive all the care you need at this price, including:

• An exam with a medical provider
• Visit-related services, such as lab tests or X-rays, provided at MoGo so there’s no need to travel elsewhere
• Follow-up care, depending on what we treated during your MoGo visit
• *Due to increases in the payor rates for MoGo Urgent Care, patients may receive a bill for greater than $250

How can I pay?

MoGo accepts most insurance plans, cash, and credit and debit cards. We do not accept personal checks.

Accepted insurance plans

We accept:

• Aetna®
• Anthem Blue Cross 
• Aspire Health Plan (which covers employees of Community Hospital, Montage Medical Group, and MoGo Urgent Care, as well as Aspire Blue Shield Trio HMO and Aspire Anthem HMO members)
• Aspire Medicare Advantage
• Blue Shield of California
  • Blue Shield Trio
• Cigna Healthcare® of California
• Medi-Cal, except Medi-Cal coverage provided by Central California Alliance for Health (CCAH)
• Medicare
• Pacific Health Alliance (PHA), includes Valley Health Plan (VHP)
• TRICARE (via Health Net)
• United Healthcare of California

If your insurance plan isn’t listed, contact your insurance provider or employer to learn if your MoGo visit may be covered.

Flexible payment plans available

We’re committed to caring for everyone who comes through our doors, regardless of ability to pay. If you can’t pay all at once, ask us about flexible payment options.

Financial assistance and sponsored care

Our Sponsored Care or Discount Payment programs may cover all or part of your MoGo urgent care services if:

• Your health insurance doesn’t cover the services you need
• You have no health insurance and meet low-income or moderate-income requirements

If you cannot pay at the time of your visit, talk with a MoGo staff member about applying for either program. We’re happy to talk with you about the application process before your visit, as well. In some cases, your visit may need to wait until you receive approval of your application.

Sponsored Care program

If your family income is lower than 250 percent of the Department of Health and Human Services (HHS) federal poverty level, you may qualify for free care through our Sponsored Care program.

Discount Payment program

If your family income is less than 350 percent of the federal poverty level, you may qualify for a discount up to 71 percent off the MoGo flat fee.

Government assistance programs

If you don’t have health insurance, you may be eligible for coverage through Medicare, Medi-Cal, California Children Services Program, or Covered California. The Covered California application will tell you if you are eligible for Medi-Cal or Covered California. To enroll in Medicare, contact the Social Security Administration at (800) 772-1213. The local California Children Services office in Salinas is available at (831) 755-4747.