Care options for urgent health needs

Not all illnesses and injuries are created equal. Getting the right care at the right location can help you get treated faster and at a cost that is more appropriate for your level of care. Montage Health has options to help you get the right level of care for your urgent and emergency needs. Call 911 or visit the nearest emergency department when you feel your medical condition is serious or life-threatening.

Primary care

Doctor and patient

If you have an urgent healthcare need, contact your primary care provider for guidance. Many primary care providers offer same-day or next-day appointments to address urgent needs.

Find your primary care provider

MoGo Urgent Care

Mom and daughter at MoGo Urgent Care

With locations in Carmel, Marina, and Monterey, MoGo Urgent Care offers in-person care in a welcoming environment. Walk in or make a reservation online.

When to use MoGo Urgent Care

  • If your provider tells you to
  • If your provider can’t be reached and the condition isn’t serious
  • Allergies
  • Minor burns
  • Colds, coughs, flu, fever
  • Minor cuts
  • Suspected fracture
  • Migraine
  • Nausea
  • Pink eye
  • Rash
  • Sore throat
  • Sprains
  • Stitches
  • Urinary tract infections
  • Vomiting and/or diarrhea

24/7 eVisit

Mom and daughter on computer

If your regular doctor isn’t available, Montage Health’s 24/7 eVisit can provide a prescription or referral for many common health issues that don’t require an in-person visit. Start an eVisit

When to use Montage Health’s 24/7 eVisit

  • If your provider tells you to
  • If your provider can’t be reached and the condition isn’t serious
  • If your condition does not need an in-person visit
  • Allergies
  • Bug bites
  • Cold sores
  • Colds, coughs, flu, fever
  • Digestive problems
  • Ear infections (outer)
  • Eye infections
  • Nausea
  • Skin and nail conditions
  • Sore throat
  • Urinary tract infections
  • Yeast infections

Emergency care

Man with his hand over his heart

Call 911 or visit the nearest emergency department when you feel your medical condition is serious or life-threatening. Emergency departments are always open. Learn more

When to use the emergency department

  • If your provider tells you to
  • Car accident injuries
  • Uncontrollable bleeding
  • Severe difficulty breathing
  • Fall from a significant height
  • Serious head or neck injury
  • Any loss of consciousness
  • Chest pain
  • High fever that doesn’t get better with medicine
  • Bone fracture with open wound
  • After swallowing poison
  • Seizure
  • Severe abdominal pain
  • Severe burns
  • Electric shock
  • Suspicion of exposure to a serious communicable disease
  • Choking
  • Severe allergic reaction
  • Unusual or bad headache
  • Stroke
  • Dizziness or pregnancy with high blood pressure, headache, or blurred vision

MyChart

If you are a Montage Health patient and have a MyChart account, Montage Health’s electronic health record, you can access urgent care options directly from your account or app.

Access MyChart