Language assistance and interpreter services
Everyone should be able to understand and communicate with their healthcare providers, so they can make the choices that are right for them. You’re entitled to language assistance at Montage Health and Community Hospital of the Monterey Peninsula.
You may benefit from language assistance if you or your loved one:
- Don’t speak English or speak English as your second language
- Are Deaf or have poor hearing abilities
How to request assistance
If you’re getting care at:
- Community Hospital, you can ask our staff for an interpreter any time. Our interpreters communicate in American Sign Language (ASL) and 140 other languages. You can also request a Telecommunications Device for the Deaf (TDD) phone. If you have a concern or problem with our language assistance services, call the hospital’s Nursing Administration at ext. 4711
- Another Montage Health facility, tell our staff before your visit that you need language assistance, or ask us to use a language phone line during your appointment
Find a doctor who speaks your language
Use our online provider directory to browse healthcare professionals who speak your preferred language.
Our commitment to accessibility
Read more about your rights as a patient and the policies we follow to protect your well-being. Our commitment to making our healthcare services accessible to everyone extends to our website.
